Shipping and Delivery

Nivada Grenchen offers free international shipping via third-party logistics companies depending on your location. 

Customs procedures and protocols may vary depending on your shipping address, and the estimated shipping time is excluding custom clearance time. 

Fulfillment & preparation of your order takes between 3 &14 days (working days) to process, after that you will receive a confirmation email from the third-party courier company. 

Will I have to pay international taxes and duties?

Your order may be subject to import duties and taxes, levied once a shipment reaches your country. In some countries taxes can be raised up to 25%, therefore it is recommended to check with the local authorities before the purchase process or to consult https://www.simplyduty.com/ for an estimate to avoid any confusion. VAT in Switzerland is 8,1%. As mentioned before, the taxes may vary depending on the shipment's destination. Kindly contact your customs office for specific amounts and percentages. 

Nivada Grenchen is not responsible and has no control over any taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country. Please contact your local customs office for further information. Please note that on rare occasions, some custom agents may delay the delivery of some packages.